What it has to handle (checklist)
- Availability per boat and per duration: half day, full day, multi-day.
- Prices by season, duration and base, applied automatically on your website and in every quote.
- Online deposit and the balance collected before boarding, with the security deposit recorded in the agreement.
- Charter agreement signed on the customer's phone, with the details of whoever is in command.
- Extras that are actually sold and charged: skipper, fuel, paddle boards, catering, berthing.
- Quotes and questions on WhatsApp answered immediately, in the customer's language.
- Hotels, brokers and agencies booking on your availability with their commission calculated.
Skippered or bareboat: what changes in the system
The same boat can go out with your skipper or be chartered to a customer who takes the helm. For the software those are two products on one boat: they share availability but carry different prices, agreements and data.
- Bareboat: the agreement records the boating licence of whoever is in command and its validity.
- Skippered: the skipper is assigned to the trip, and the agreement states the boat is chartered with crew.
What it looks like in Solnow
How to set it up, step by step
- 01Add each boat with its base, its capacity and how it goes out (skippered, bareboat or both).
- 02Load the price table by season and duration, plus extras with their prices.
- 03Connect the booking engine to your website: the customer picks boat and date, pays the deposit and signs.
- 04The WhatsApp agent answers quotes with the same availability and the same prices.
- 05On the day, the team sees which boat goes out, with whom, and what is still to be paid.
Our data: customers who write in another language
arrive in another language at Moraira Boats Adventures, a boat rental operator on Spain's Costa Blanca. The agent replies in the customer's language without handing the chat to anyone. August 2026 data.
Charter customers ask before they book: which boat, how many people, is a licence needed, where do we board. If the answer waits until someone who speaks the language picks up the phone, the booking goes to another company in the marina.









