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Moraira Boats AdventuresCASE STUDY · MORAIRA BOATS

Moraira Boats: the WhatsApp that sells on its own

Moraira Boats Adventures rents boats and sells water activities in Moraira. With Solnow, their WhatsApp stopped being an inbox of pending messages and became a channel that sells: the agent replies, quotes, books and takes payment. This is their production data from the 2026 season.

August 2026 data · 3 min read · morairaboatsadventures.com ↗

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01 / 03

A WhatsApp that always answers, and fast

In boat rental, an enquiry that isn't answered quickly is lost: the customer messages several places and books with whoever replies first. With Solnow, at Moraira Boats that first reply arrives within seconds, at any hour, with real prices and availability.

80%
of WhatsApp turns

are handled by the AI. It replies in 14 seconds, and 99.9% of the time in under a minute, at any hour of the day.

Solnow doesn't help sell: it sells, and the booking reaches Moraira Boats already paid.
02 / 03

From enquiry to payment, with nobody involved

The agent doesn't stop at answering questions. It quotes with real availability and prices, creates the booking and sends the payment link, all in the same conversation.

9 out of 10
agent bookings

get paid without anyone on the team writing a single line before the charge.

71%of conversations close once the agent sends the payment link.
14 sis how long the AI takes to reply, day or night.
1 in 5bookings that go through the chat are completed on the web booking engine.
03 / 03

Foreign customers, in their own language

Moraira lives on international tourism, and WhatsApp shows it.

43%
of conversations

arrive in another language. The agent replies in the customer's own, without handing the chat to whoever speaks English or switching tools.

Two Moraira Boats customers kayaking inside a sea cave on the Moraira coast
On the other side of every conversation the agent closes: visitors booking their trip in their own language, without waiting for someone on the team to pick up the phone.

And it doesn't sell worse away from home: in August, English conversations closed on par with Spanish ones, even slightly ahead.

DISCLAIMERSolnow production data at Moraira Boats Adventures: all of August 2026. Moraira Boats uses the WhatsApp agent and the web booking engine. «Without anyone writing» means nobody on the team stepped in before the first payment, and the 9 out of 10 is calculated over the bookings the agent creates, not over every booking coming in through WhatsApp. Full method available on request.

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